As a leading manufacturer of precast concrete drainage products, the objective is to offer our customers products which are consistently manufactured to high standard. We pride ourselves on our high level of professional service.
Marshalls CPM manufacture a wide range of precast concrete products which are required by the customer to be of consistent high quality, designed and manufactured to British / European Standards and / or other customer requirements, and independently certifies Kitemarked and CE Marked where applicable (Only products covered by Harmonised Standards can be CE Marked). These can be viewed at www.cpm-group.com/about/accreditations/
Our objectives are not only to continue to meet these requirements, but also to provide a high standard of service in a professional manner, to supply products that are competitively priced, to work with customers, suppliers and designers on developing our product range, to develop user loyalty and so achieve strong business performance.
To meet our objectives, the company applies a quality management system which has been developed in accordance with the requirements of ISO 9001:2015 certification. The Company is committed to complying with these requirements in the future and also to regularly review the system for its continuing suitability.
All employees, irrespective of their position and responsibilities, have an important role to play in ensuring our products and customer service is of a consistently high and acceptable standard. Conformance with the requirements of the quality manual is mandatory for all staff.
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